Terms & Conditions

Prices, Payment & Storage

All retail prices (web site) unless stated are inclusive of duty and VAT.
All In Bond prices unless stated will be excluding duty, VAT and delivery.
Payment is due on invoice, unless the account is subject to our authorised credit terms.
We only accept bank payment transfers at the current time for payment.
A ‘cooling off’ period allows the customer to cancel the order, for any reason at any time before delivery.
Purchased products that are not collected or delivered will be charged a storage rate of £1.00 per month (per case equivalent of 9 litres), excluding VAT.
All wines are subject to remaining unsold and confirmation.

Delivery

All retail wines will be offered for collection in High Wycombe.
Customers must verify the state of products at collection or delivery.
Customers will require a valid ID at collection or delivery as proof of age.
We reserve the right to refuse delivery or collection to anybody considered a risk to the UK alcohol licencing principles.

Customer service and disputes

All our wines are checked thoroughly to ensure that provenance and condition is as it reasonably should be.
We cannot be held responsible for any wine to be found out of condition.
At our complete discretion we will consider replacement or refund on an individual basis.
UK law and courts local to High Wycombe only,  will be applicable in any dispute.